Maintenance Schedule

To ensure a reliable and uninterrupted trading experience for our users, maintenance is regularly performed on our platforms. Below, you’ll find the scheduled maintenance hours for each platform, allowing you to plan your trading activities accordingly.

During these short maintenance periods, clients may be unable to access their accounts or place trades.

Should you require further information or assistance, please don’t hesitate to contact our support team, available 24/7. Thank you for your understanding.

Trading and pricing maintenance

Maintenance Date	Start Time (EDT)	End Time (EDT)
November 2nd	6:00	11:00
November 23rd	6:00	11:00

Platform maintenance

Platform	Day	Start time (AEST)	End time (AEST)
MetaTrader 4	Every Saturday	10:00pm	11:00pm
MetaTrader 5	Every Saturday	10:00pm	11:00pm
cTrader	n/a	n/a	n/a

Useful links

FAQs Trading hours Quick support Contact us Our platforms

Privacy Overview

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Functional

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Cookie	Duration	Description
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vuid	2 years	Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_UA-2467324-17	1 minute	This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
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Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
IDE	1 year 24 days	Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
MUID	1 year 24 days	Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
NID	6 months	NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
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Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
AWSALB	7 days	AWSALB is a cookie generated by the Application load balancer in the Amazon Web Services. It works slightly different from AWSELB.
DEMO_FORM_PCODE	past	No description
geot_rocket_city	session	No description available.
geot_rocket_country	session	No description available.
geot_rocket_state	session	No description available.
ms-uid	1 year	No description available.
SPSE	session	No description available.
STYXKEY_geot_country	session	No description
_uc_current_session	1 hour	No description available.
_uc_initial_landing_page	1 month	No description available.
_uc_last_referrer	1 month	No description available.
_uc_referrer	1 month	No description available.
_uc_visits	1 month	No description available.
_uetvid	1 year 24 days	No description available.

Maintenance Schedule

Maintenance Schedule

Trading and pricing maintenance

Platform maintenance

Useful links

Cyprus

Client support

New accounts